All propane is created equally as a by-product from two processes: Natural gas processing and petroleum refining. About 90 percent of the United States’ propane supply is produced here and ¾ of the remaining 10 percent comes from Canada and Mexico. So virtually all the propane used in the U.S. comes from North America. But is it all the same?
Yes, propane is propane. There are 3 different grades of propane: HD5 (consumer grade), HD10 (allows up to 10% propylene mixed) and commercial propane (not for vehicle applications). It’s kind of like grades of eggs – Small, medium, large, extra large and jumbo. They’re all eggs, they just weigh different amounts. The creation of different grades of propane happens during the refining process.
What’s really different about propane is the company who delivers it and it’s more than just price. What kind of services do they offer besides delivering propane? Can they service your gas furnace if something goes wrong? Do they offer payment plans and purchasing options? Will they have enough propane on hand in the event of an emergency to serve their customers?
We believe that one of the most important features of great propane is where they operate. As one of only a few remaining family-owned, local energy companies, we offer propane deliveries from our New York, New Jersey and Pennsylvania locations. Combined Energy Services invests in the communities we serve.
So, when you are looking for more than just propane, give us a call and learn about all we can offer you and your family. Visit our website combinedenergyservices.com and learn about all the great things we do!
Frost Valley YMCA was delighted to receive an in-kind donation of a pre-owned box truck from Combined Energy Services (CES) in Monticello. For the past 15 years, CES has been donating vehicles they are retiring from their fleet to local non-profit organizations.
“At CES, we feel it’s important to be involved in the community and support its residents,” says Mike Taylor, Combined Energy Services Manager. “As a locally owned company, we are honored to be able to give back to great non-profits like Frost Valley YMCA. Frost Valley’s mission and values of serving the community ring true with our own. We appreciate that they serve a number of children and families through its various programs and hope that our donation can help make their operations more efficient.”
A valuable resource for the 5,500-acre camp, the 2005 GMC Box Truck will be used to transport fresh produce from Frost Valley’s Educational Farm, located at 2875 Denning Road in Claryville, to be enjoyed by guests in its Main Camp Dinning Hall. The truck will also help carry equipment across camp, minimizing the burden for Frost Valley’s only other box truck. Pictured on the right is Ron Lindholm, Supply & Logistics Director, handing the keys over to Vehicle Maintenance Supervisor Ken Engle .
Frost Valley YMCA is a values-driven organization with a mission to foster youth development, healthy living, and social responsibility through outdoor educational and recreational programs for all. Located in the heart of the Catskill Mountains, Frost Valley provides year-round access to nature and fun through programs such as summer camp, adventure trips, farm camp, equestrian programs, group and family retreats, family weekends, school trips, teambuilding and more. Frost Valley, a not-for-profit organization chartered through the YMCA of the USA, is guided in this pursuit by its core values which serve as pathways for guests as they bond with nature and each other: Caring, Community, Diversity, Honesty, Inclusiveness, Respect, Responsibility, and Stewardship.
What to know when switching propane companies
Switching propane companies shouldn’t be difficult. A couple of phone calls, schedule an appointment and voilà, new propane company! Unfortunately, the big internationally corporate giants don’t play by the same rules as your local, family owned propane suppliers. The big guys make up the rules as they go along.
One of the oldest tricks in the book: A customer calls propane company 1 to let them know they are going to discontinue service. They are switching to propane company 2. Company 1 – a super big greedy international propane corporation – decides to FILL YOUR TANK the day you call to say, “please stop deliveries”. They say you didn’t give enough notice, the delivery order was already dispatched, big pump out fee, etc. The easiest way to prevent this is to mark the tank with a big sign and take photos as proof in-case they filled it anyway.
Many consumers stay with their current propane supplier simply out of the ‘unknowns’ with how-to change regardless of how much that company may be overcharging or how bad their service has become.
We’ve also seen where some of the big Wall Street owned national propane corporations have scare tactics and hidden fees they want to charge if a customer attempts to change providers. If you’re looking to possibly change companies – here are some frequently asked questions:
Q: Is changing to Combined Energy Services a simple process?
A: Yes. It all starts with a call to our customer service reps who may be able to set it all up on the phone or we can have a field customer service / sales rep stop by your property for a no-obligation consultation. Very often it’s easier to have a rep look to see what you currently have, what we can do and any recommended changes. We make it all very simple and painless!
Q: My current tank belongs to another supplier. Does CES provide loaned tanks or do I have to buy one?
A: Yes! We have tanks of every size and even offer a variety of colors to choose from. No, we do not sell tanks. Find out why we prefer to lease tanks by reading this article.
Q: I have a buried propane tank owned by another supplier; can I still change to CES?
A: Certainly! We lease buried propane tanks (500 & 1000 gal common sizes) for $1 per year when used for central heating. We swap out your existing tank from another supplier at no cost to you. CES has our own fleet of excavation equipment and your new tank will be protected from corrosion with new sacrificial magnesium anode bags as required by code.
Q: What does it cost to change to CES?
A: Nothing. We install our loaned tank at no cost and typically provide the pressure regulator on the tank and any outside connections. If you’re heating with propane, we often can install the tank up to 100 feet from your home at no cost using buried plastic propane piping that will never deteriorate, the same that’s used for natural propane.
Q: Do I need to wait until my propane tank is empty before changing to CES?
A: Normally no. Depending on the jurisdiction we’re able to pump your propane over from the existing tank into our newly installed one. Some of propane companies have a “cancellation fee” or “tank pump out fee” for any propane remaining in your old tank so it’s best to consult with one of our sales professionals to see how best we can assist you. The one thing we’ve learned is make sure you put a big sign inside the tank lid of your old tank if you don’t want a refill since it’s a common trick for the super-big nationwide companies to immediately FILL YOUR TANK the day you call to say stop deliveries. It’s often a tactic to keep you as a customer by adding expense to the switch. If you’re making a move – put a sign under the lid and even take a photo of it. This way if they come and fill it, you don’t have to pay for the propane and they then must remove a full tank.
Q: Does CES have repair service for my propane burning appliances & heating system and are they available after hours?
A: Absolutely! Our service staff is available 24/7 so any time you have a problem we’re just a phone call away any time night or day!
Q: How can I be sure you’re not just like the other companies and I’m going to hate you as well?
A: This is the great part about dealing with a local, family owned & operated company. We’ve been servicing propane customers in the region since 1968 and have thousands of satisfied, long time customers. To read some of what our customers have to say -click HERE.
To learn more about becoming a CES customer, to find out what we offer, pricing plans and what makes us different from all the competition, feel free to give us a call at 800-874-1975 or complete the form below.
As you know, winter weather can be a major inconvenience to anyone driving or working outside. In many situations the snow, ice, and cold temperatures make it nearly impossible to get around. Our delivery drivers work, sometimes 24/7, outside and need access to fuel tanks in order to make necessary deliveries.
We are reminding our customers to please take the following steps to ensure our drivers and technicians can provide service in a timely manner:
- Our trucks are much larger than the average vehicle. Please make sure your driveway is cleared to at least 10 feet wide;
- Make sure walkways are cleared, so technicians and/or delivery personnel can access your home when needed;
- It’s no fun dragging that heavy hose through the snow. Clear a path to your fuel tank, and the area around the fill point.
Spread the word – tell friends and family. Whether they are a customer of Combined Energy or another company, we want everyone to be safe.
Don’t forget to make sure the batteries in your carbon monoxide (CO) detectors are working. Please keep exhaust vents are clear of snow and ice. Blocked exhaust vent pipes prevent the burned fuel fumes from exiting your home properly, leading to a backup of carbon monoxide inside your home.
It’s also a good time to remember that while automatic delivery ensures that you are a high priority fill, it does not guarantee that you won’t run out of fuel. Too many variables go into your energy consumption to make that promise. Outside/inside temperatures along with the energy efficiency of your home and heating system are factors that play into your energy usage. Please be mindful of this as weather conditions fluctuate.
If you have any questions, please feel free to contact us at 845-794-1210.
Thank you in advance for your assistance.
This coming weekend is suppose to bring the first blast of temperatures in the 20’s to our service areas. There are a ton of construction projects in the works that cold temperatures could really put a damper on. From pouring concrete to finishing interiors, cold weather does its job of slowing things down.
Here are some great tips for using propane heaters on a winter job site from ForConstructionPros.com.
At site using propane cylinders to power heaters:
- Make sure propane cylinders are in good condition;
- Transport cylinders upright and in a secured position;
- Do NOT use a cylinder of more than 100 lb. of propane inside;
- Check all cylinders for leaks with an appropriate leak detection liquid.
At sites using external propane tanks:
- Locate tanks a proper distance from the property lines and structure;
- Tanks should be located on stable ground;
- Have a qualified propane technician make all the connections;
- Protect the tanks and piping from worksite impact.
When using propane heaters:
- Choose an appropriately sized heater;
- Keep heater away from combustible materials;
- Only use in well ventilated areas;
- Use heaters with safety shut-off valves;
- Only qualified technicians should repaid equipment.