COVID-19 Statement
To our valued customers we want to take a minute to relay our commitment to the health and safety of our employees, customers and the communities that we serve. They remain our top priority as we continue to take necessary steps to address the Coronavirus 2019 (COVID-19) pandemic. We recognize that this is a rapidly evolving situation. Below are the steps we’re taking in the Combined Energy Services family to keep everyone safe and healthy:
- We continue to closely monitor the updates from the Centers for Disease Control (CDC), World Health Organization (WHO), state health departments and other experts. We have increased health and safety at every local office following best practices for preventative measures.
- Many of our customers interact with us remotely, limiting the exposure between our employees. Deliveries are made to tanks outside your home or business. We strongly encourage our customers to continue to interact remotely online or over the phone. Our customer service representatives will continue to be available over the phone. You can also perform many common tasks – scheduling a home heating oil delivery, paying a bill, reviewing past invoices through our online portal or mobile apps. Visit our website for details. We recommend that you call before coming to any of our locations. The situation may dictate that we close our storefronts without notice.
- We recommend that our employees follow the Center for Disease Control (CDC) guidelines for disease prevention. These include cleaning your hands often with soap & water for at least 20 seconds or using hand sanitizer when available. We ask that our employees forgo customary handshakes and to keep a safe distance between themselves and others. Social distancing practices call for avoiding any unnecessary physical contact. Let’s say hello with a smile and not a handshake.
Please notify your local office or our employees directly prior to any service call that requires a technician to enter your home or business if someone at the property is sick for any reason or has been exposed to the coronavirus. We are in an “essential service” industry. People rely on us to keep them warm & safe. It may require us to enter people’s homes to perform leak checks or to repair appliances. Many people are “self-quarantining” in their own homes just in-case they have been exposed as well as many vulnerable elderly that are doing so out of precaution from getting the virus.
Please know that we will work with you to mitigate the impact to everyone involved.
This is a taxing situation. As it evolves, we plan to continue to provide reliable services and exceptional customer service while protecting the health and safety of both our employees and customers. Thank you for being a valued customer and doing your part in helping our communities stay safe and healthy.
Bulk Bleach – Disinfectant
IMPORTANT —- COMMERCIAL CUSTOMERS & HEALTH CARE PROVIDERS: CORONA-VIRUS CONCERNS: Bleach is a strong & effective disinfectant – it’s effective in killing bacteria, fungi and viruses, including influenza virus. Diluted bleach disinfects within 10-60 mins contact time and is available at a relatively low cost and recommended for surface disinfection. Our Wechsler Pool Supply division offers BULK DELIVERIES of 50 gals – 7,000 gals of bleach/
Don’t believe us? Go to the bleach experts – Clorox. They off a variety of ways to sanitize with bleach. Check out their website. If you’re interested in purchasing a delivery or finding out more, please contact us: info@combinedenergyservices.com 845-794-9600
Is My BBQ Tank Still Good?
Well that depends. Lately, we’ve been seeing quite a few bad tanks come in for refill. What makes a tank bad or unsafe for refill? A few things.
Propane is stored in liquid form in a high-pressure tank. It vaporizes, or turns into gas, when its pressure is lowered by opening the valve on the tank. The condition of the tank along with the date of manufacture play into the ability to have the tank refilled.
All propane tanks, 100 pounds or less, have an expiration date of 10 years from the date of manufacture stamped onto its collar. The date is in a month-year format, for example 12-05 for December 2005. Since it’s now 2020, pay attention to dates from the year 2010 or older. They will be or are expired.
Propane tanks can also be recertified. If the tank was recertified, there will be a second date printed on the collar (or a decal) with a letter E next to the date. In this case, you would go with the most recent date. Recertified tanks have a shorter life span than new. They must be recertified every 5 years after this initial recertification.
Tanks also can’t be refilled unless they have an overfilling protection device or OPD. This really shouldn’t be an issue with any tank that is in date as the regulation that required them became effective September 30, 1998. To be certain, make sure the tank has a triangular valve. I may also have the letters OPD printed on it.
A tank may also be refused for refilling if it has any damage, dents or significant rust on the outside. The collar and base ring must be securely fastened and not show damage.
So, if the person that usually refills your tank refuses, know that there’s a safety reason for their refusal. All of our AllGas locations offer tank refilling. Click here to find your closest location.
Winter Weather Hazards Can Affect Deliveries
As you know, winter weather can be a major inconvenience to anyone driving or working outside. In many situations the snow, ice, and cold temperatures make it nearly impossible to get around. Our delivery drivers work, sometimes 24/7, outside and need access to fuel tanks in order to make necessary deliveries.
We are reminding our customers to please take the following steps to ensure our drivers and technicians can provide service in a timely manner:
- Our trucks are much larger than the average vehicle. Please make sure your driveway is cleared to at least 10 feet wide;
- Make sure walkways are cleared, so technicians and/or delivery personnel can access your home when needed;
- It’s no fun dragging that heavy hose through the snow. Clear a path to your fuel tank, and the area around the fill point.
Spread the word – tell friends and family. Whether they are a customer of Combined Energy or another company, we want everyone to be safe.
Don’t forget to make sure the batteries in your carbon monoxide (CO) detectors are working. Please keep exhaust vents are clear of snow and ice. Blocked exhaust vent pipes prevent the burned fuel fumes from exiting your home properly, leading to a backup of carbon monoxide inside your home.
It’s also a good time to remember that while automatic delivery ensures that you are a high priority fill, it does not guarantee that you won’t run out of fuel. Too many variables go into your energy consumption to make that promise. Outside/inside temperatures along with the energy efficiency of your home and heating system are factors that play into your energy usage. Please be mindful of this as weather conditions fluctuate.
If you have any questions, please feel free to contact us at 845-794-1210.
Thank you in advance for your assistance.
Prepared for the unexpected
One of most important things to ask your home heating fuel provider is NOT what’s the price per gallon. The real question should be what does your supply look like in the likelihood of a crisis? Will your current energy provider be able to deliver to your home in case of an emergency or natural disaster?
Yesterday (1-31-19) the Governor of Michigan Gretchen Whitmer asked residents to turn thermostats down. “Due to extremely high demand for natural gas with 
record-low temperatures, and an incident at a facility, @ConsumersEnergy has asked everyone who is able to please turn down their thermostats to 65° or less until Friday at noon.” Why? Demand for natural gas is likely to hit a record high this week, and the heating fuel is in short supply in the region. Pretty scary, huh?
At Combined Energy Services, we have grown and prepared our infrastructure to be able to serve our customers regardless of the situation – be it man-made disaster or mother nature. Our defensive position was developed back when CES was founded. We knew the importance of having an adequate supply chain. We worked in three supply centers into our original service area – Sullivan County, New York.
As demand for Combined Energy Services products grew, we realized that we needed to add supply centers to our new locations. These supply centers, in Ulster & Orange Counties, New York; Dingmans Ferry, Pennsylvania; and then Newton, New Jersey, also served a duel purpose. In the event of a catastrophic occurrence in one location, CES could still provide service with one of its other locations. Brilliant thinking, right?
Between having physical supply locations in three states and a bulk supply location in upstate New York, Combined Energy Services has your home heating fuel supply covered. Couple that with competitive pricing and great service, this 50+ year old family owned business has your back. Can your discount price only fuel supplier claim that? Give us a call at 800-874-1975.
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