Combined Energy Services

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Why am I getting a bill?

March 26, 2020 by Combined Energy Services Leave a Comment

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I’m on auto pay! You are actually receiving a copy of your invoice, not another bill.

Customers that are on auto pay, either with a credit card or ACH, still receive a copy of the invoice for their records. That invoice is either mailed or emailed after the delivery AND payment has been made.

Please look in 3 places:

  1. On the top right side of the invoice. The account balance due will say $0.00 if your automatic payment was processed;
  2. Also in the top right, next to INVOICE it will begin to say -COPY. We have recently had our software company add “copy” to the statement.
  3. On the bottom left side of the invoice. It will read “Please do not remit payment. The amount due for this delivery/service will be automatically deducted from the Checking/Savings or Credit Card that you have listed with us.”

If something didn’t process correctly, you will receive a call from one of our customer service representatives and the invoice will show an account balance due.

Interested in becoming an auto pay customer, call our office at 800-874-1975. If you wish to use a bank account (checking/savings) download the form here, complete the form and return via the method on the form.

 If you have questions about your service or products we offer, please email info@combinedenergyservices.com Do not leave a service or product question in the comments.

Filed Under: Billing & Delivery, helpful hints

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  • Home
  • About Us
    • Our Story
    • Areas We Serve
    • Testimonials
    • Blog
    • CES Smartphone App
    • Documents / Tax Forms
      • Account Information
      • Common Terms
      • Understanding Your Bill
      • Privacy & Security Policies
    • Employment
    • Frequently Asked Questions
    • Safety Data Sheets
  • Home Heating Oil
    • Fuel Oil
    • Heating & Air Conditioning Services
    • Fuel Oil Tanks
    • Smart Oil Gauge
    • Payment Program
    • Fuel Oil / Kerosene Heating Service Contracts
    • Fuel Oil Safety
  • Propane
    • Propane Gas
    • Heating & Air Conditioning Services
    • Propane Tanks
    • Propane Autogas
    • Payment Program
    • Propane Heating Service Contracts
    • Safety Tips
  • Gas Products
    • Product Showcase
    • Backup Generators
    • Fireplaces
    • Garage Heaters
    • Firepits
    • Water Heaters
    • Radiant Heating
    • Outdoor Radiant Heat
    • Gas Fireplaces / Gas Logs
    • Vendors
  • Commercial
    • Builders Program
    • Temp Heating
    • Metered Gas
    • Pool Heating
    • Gas Radiant Heat
    • Outdoor Radiant Heat
    • Propane in Agriculture
  • Engine Fuels
    • On Road Diesel and Emergency Refueling
    • Off Road Diesel
    • Gasoline (Ethanol Free)
    • Propane Autogas
    • Propane Landscape Equipment
    • Forklift Fuel
  • Contact Us
    • Our Locations
    • Service
    • Moving? Let us help with the transition!
    • Free Quote
    • Employment
CES Combined Energy Services

Service Locations

New York Counties
Sullivan, Ulster, Orange, Greene, Rockland & Dutchess, Delaware

Pennsylvania Counties
Pike, Wayne, & Monroe

New Jersey Counties
Sussex, Warren, Morris, Hunterdon & Somerset

Our Locations

Monticello, NY

216 East Broadway
Monticello, NY 12701
Phone: (845) 794-1210
Fax: (845) 794-0238

Dingmans Ferry, PA

1483 Route 739
Dingmans Ferry, PA 18328
Phone: (570) 828-1700
Fax: (570) 828-2523

Andover, NJ

430 U.S. 206
Newton, NJ 07860
Phone: (973) 948-0090
Fax: (973) 383-0161

New Hampton, NY

1 Musket Ct.
New Hampton, NY 10958
Phone: (845) 294-4343 / (845) 343-5353
Fax: (845) 606-8026
All Gas Welding: (845) 294-7771

Kerhonkson, NY

6525 U.S. 209
Kerhonkson, NY 12446
(corner Rt 209 & Rt. 44/55)
Phone: (845) 647-6226
Fax: (845) 626-1290

Satellite Fuel Storage Facilities

Thompsonville, NY – 505 Heiden Road 
Bethel, NY – 38 Yasgur Road 
Liberty, NY – 8 Oak Street 
Dingmans Ferry, PA – Lot 23 Dingman Court 

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