Service great! Tom H. was helpful and informative.

Tanner was great, no problem, stove working perfectly.

I have been a customer for 5 years and I will give them more than 5 stars if possible! The service provided by CES Monticello, NY has been absolutely amazing. Every time I need help with something either regular or expedited delivery, questions about my account, etc, they are there for me. Knowing that there is an efficient and serious company backing you up when needed is a big relief and peace of mind. Everyone in the Customer Service department is always willing to help. Lavinia, Julia, Marla are super friendly, helpful and professional. Milton is one of their drivers, very polite, attentive and friendly. Thanks one more time to CES Monticello NY for your EXCELLENT SERVICE AND SUPPORT!

Marla helped me out so much in the office. Getting oil delivered and very friendly and professional. Thank you so much

I had been a customer of Freedom Propane, a family owned business for 16 years. I received a letter in Oct 2024 stating they were retiring and another family owned business would be taken over, Combined Energy Services. I am one who does not like change since I was so familiar with Freedom and now I have to “deal” with another company. I just recently called CES with some questions and the representative that answered the phone was Viv. She was so kind and helpful. She explained everything so thoroughly and with ease. She also helped me set up my online account which was very helpful. Viv is definitely an asset to the company and she made my transition seem so easy.

CES Team positively a great group! Keep up the great work!

I would like to commend the work of the Combined Energy employee who installed our gas range yesterday. I neglected to get his name (Tom H.). He was courteous, on time, very skilled and a pleasure to work with. Thanks you for sending him.

Came home the other day to Jason F. making a delivery to my house. As I pulled up he was removing my garbage cans from the roadway that the garbage trucks threw there. Anyone else would have probably ran them over or left them. Jason took the time to remove them, which he didn’t have to do. Thank you Jason

Amazing service in a time of need. Our oil furnace died and we needed a new furnace. We decided on propane, as we had a tank from Region Propane that was too small to feed our new furnace. A VERY nasty woman at Region told us that they can do a site survey in 45 days!! I called CES and Sherri not only realized our immediate need, she was at our home within 2 hours. She ordered two 100gallon tanks that were delivered the next day and helped us to have heat once again (after not having it for 12 days!). Then when Eddie and Rob P delivered the tanks, the furnace installers were not yet ready to hook it up. So, they told us that they would return later in the day to connect the tanks. They came back and even the furnace installers commented on how nice and professional they were and how willing they were to go out of their way to help a customer who was in need. I will ALWAYS use CES and am happy to tell anybody about our amazing experience with them!!! Bravo to Sherri, Eddie, and Rob P!!

Very helpful, answered all my questions. Very professional and knowledgeable. I highly recommend their service & team.

So understanding and compassionate! Nothing but great experiences with Bernadette!!! Thank you!!

Thank you so very much to Viv! She is very kind, helpful, professional and inspirational. Viv helped solve our propane matter in a timely and friendly fashion. Ten stars for Viv!

Viv was very helpful with all my needs. I’m glad I made the decision to change over my gas needs to Combined Energy Services!

Tom H provided excellent service. He was cordial, professional, everything up and running and I’m happy!

Ms. Viv provided outstanding customer support by ensuring we were set up for total success. Ms. Viv helped us with setting up our online account and ensured our information was accurate and current. Thank you for being informative and the outstanding support.

Tom H , Jim ,Chris and Marla are the best. Friendly, quick responses and very knowledgeable. The Dingman office has the best people to deal with.

I called to have my propane tank filled & spoke with Lavinia Hadden. Lavinia was professional, patient, polite & very knowledgeable. I’ve called in many times in the & the representatives were always nice, but Lavinia went above & beyond to help me. I congratulate Combined Energy for hiring someone like Lavinia to help people like me. Thank you!

Dylan was great, nice, professional, beautiful job, and he cleaned up.

Viv was super helpful. Had a few questions and she thoroughly answered all them plus some things I didn’t think or know about. Stellar service. Whenever I call back I will be asking for Viv.

Viv was extremely friendly and knowledgeable.
She took the time to walk me through setting up an online account and explained all the particulars to me.
Great experience. I would definitely recommend Combined Energy Services.

I save a lot of money by switching to combined, and they are so quick and helpful with deliveries and everything. The gauge was hard for me to read, so they put a clearer gauge on that went up to 100 instead of stopping at 80 even tho they didn’t have to so that I wouldn’t get confused by the number thinking my tank wasn’t full. I know this sounds silly, but they were very patient. I apologize for getting upset. Moose is the best, and I’ve never met anyone so intentive in their business he’s amazing and we’re so lucky here in Monticello to have combined energy bc we were getting really over charged by the other companies, combined saves me $100s on every single delivery compared to what I was paying before at 2 different companies who were price gauging

The tech, Ruben, was very good, knowledgeable and he did a beautiful job.

Tom V. did a fantastic job, great guys, no issues, no problems.

Mike did a superb job, knows his stuff, pleasant, on time and a winner.

Ed does a great job, he is a keeper!

Very rare you find this quality of service starting from Office staff in Monticello NY to Moose and the Edd and Rob who showed such professionalism. I want to thank Dawn and Moose especially. The work was don on time neat and better then how they started. Great work! Highly recommend.