Lavinia Hadden, was amazing! I called in, and she helped me immediately!!! I didn’t have to speak to anyone else, she pulled up the account and was amazing. Great company and even better customer service.

Our thanks to Marla , Jim and Chris for their expert advice and help with our questions about products and services available. Without any question this team at Dingmans Ferry are a 5 Star Team.

I am writing this review on behalf of Bernadette Guba.
Benadette has assisted me many times throughout the past years and has been a pleasure to work with. She has a very kind mannerism and is very knowledgeable with her expertise in budget and finance. Combined Energy is very fortunate to have her as part of their team.

The quick response I received from Combined Energy was Stellar! The experience with Nick and Indrit was outstanding. They went above and beyond when installing new tanks. They were both friendly and courteous. Nick is very knowledgeable, professional and honest. It was very obvious how proud he is to be a part of this company. Thank you all for turning my issue into a prompt positive experience.

Really great service! I’m extremely grateful.

We just had another great service visit from CES. Today Malcolm and Michael delivered a new gas tank. Then they came in and restarted our stove and fireplace. They were so personable and helpful.

Excellent service as always. The 739 guys are wonderful!

Mike and Malcolm did a great job setting the propane tank for the new pool heater. Conscientious and thorough.

Awesome service! Tom H. is a nice guy. He came on time, did his job and was very respectful.

I had the pleasure of working with Dawn from Combine Energy Services, and I must say, she is absolutely amazing! From the moment we started communicating, her kindness and helpfulness stood out. Dawn is not only incredibly knowledgeable but also genuinely passionate about providing the best service possible. She made the entire process seamless and stress-free, always available to answer any questions I had. It’s rare to come across someone who combines professionalism with such a warm, approachable attitude. I truly enjoyed working with her, and I look forward to future interactions. Highly recommend her and Combine Energy Services for anyone in need of reliable, top-notch service!

I was completely out of propane and calling on a Friday morning. I was not sure if I was going to be able to get it before the weekend or not and with seven kids that’s a scary thought but they were able to come out and the driver Rich that came out was absolutely amazing. He went above and beyond, answered all my questions and was truly amazing. Unlike some experiences that I’ve had in the past. highly recommend them and ESPECIALLY Rich. Thank you

Lavinia was a very helpful customer service rep and CES made it easy to transfer the tank and account into my name when I purchased my property.

Professional team with great customer service at CES starting with Brian, Dawn and Viv.

Very good job. Tom V. cleaned up when he was done.

Christine was great. She made it easy and sent me up an account and saved me money. Thank you very much.

Great job! It went quickly & easily. CES always takes good care of us.

Great job! They were terrific – Can’t say enough about Nick & team.

Same day response, quick and courteous staff, from the first phone call to Cory and Nick doing the job right and fast, very helpful and conscientious.

Service was wonderful. Tom H. knew what he was doing.

Service was excellent. I’ve never had a problem with CES’s service.

Appreciate how very thorough Wayne was. I’m very satisfied.

Amazing service and costumer Care Ms Monique Smith was very friendly and helpful.

Greg and the team were fantastic! The installation went smooth. Great guys.

I recently upgraded some appliances and the technician referred me to CES for a propane supplier. I first called Jay H from the kerhonkson location. He responded back to my message quickly and gave me a proposal to address All my questions and concerns. I was surprised that an opening was created so quickly and I received same day installation when many companies told me I would have to wait 2 to 4 weeks. Later that afternoon Greg and Malcolm also from the Kerhonkson location, came and installed two propane tanks and ran all the lines spell maintain a friendly and professional attitude. So far I am very pleased with the entire Kerhonkson team

Guys were really great and they did a great job!

Malcom and Greg did an excellent job installing my new tanks. Very knowledgeable, courteous and thorough. I appreciated their professionalism as well.

Guys were fantastic. They were on time, figured out the issue, and it all turned out exactly how I wanted.

Service is excellent! Tom H. was polite and knew what he was doing. Everything was great.

Service was really good. 5 Stars for Mike!

My wife and I have been CES customers for more than 15 years and have had only positive experiences with the company. They have always been there for us, whether it’s timely winter propane deliveries, repairing a standing gas stove or installing a new gas cooktop or clothes dryer. The Dingmans Ferry staff has always been prompt to respond, personable and efficient. Marla is a terrific customer representative, and the staff including Jim, Chris, the two Toms and others are knowledgable, creative problem solvers. Our latest project was a complicated gas fireplace install that really tested their ingenuity. Thanks again for all that you do.

Excellent customer service from Viv Hadden. She helped me get set up on the CES website and app for the online pay program. Very clear instructions; knowledgeable and very pleasant too!

Great service! Very impressed with Greg.

Thank you Angela for coming to the rescue! Your demeanor and professionalism when dealing with a stressed out customer, is to be commended. Thank you for helping to solve our issue in a most timely manner ! Shout out to Rich our delivery man and Jay for always being on top of things! True hometown service!

Dawn at CES was extremely helpful throughout my initial set up. She was extremely communicative, and explained everything in detail. She answered all my questions and concerns as well. I know have a perfect buried propane tank and I’m an extremely happy CES customer. Thanks Dawn!

Service great! Tom H. was helpful and informative.

Tanner was great, no problem, stove working perfectly.

I have been a customer for 5 years and I will give them more than 5 stars if possible! The service provided by CES Monticello, NY has been absolutely amazing. Every time I need help with something either regular or expedited delivery, questions about my account, etc, they are there for me. Knowing that there is an efficient and serious company backing you up when needed is a big relief and peace of mind. Everyone in the Customer Service department is always willing to help. Lavinia, Julia, Marla are super friendly, helpful and professional. Milton is one of their drivers, very polite, attentive and friendly. Thanks one more time to CES Monticello NY for your EXCELLENT SERVICE AND SUPPORT!

Marla helped me out so much in the office. Getting oil delivered and very friendly and professional. Thank you so much

I had been a customer of Freedom Propane, a family owned business for 16 years. I received a letter in Oct 2024 stating they were retiring and another family owned business would be taken over, Combined Energy Services. I am one who does not like change since I was so familiar with Freedom and now I have to “deal” with another company. I just recently called CES with some questions and the representative that answered the phone was Viv. She was so kind and helpful. She explained everything so thoroughly and with ease. She also helped me set up my online account which was very helpful. Viv is definitely an asset to the company and she made my transition seem so easy.

CES Team positively a great group! Keep up the great work!

I would like to commend the work of the Combined Energy employee who installed our gas range yesterday. I neglected to get his name (Tom H.). He was courteous, on time, very skilled and a pleasure to work with. Thanks you for sending him.

Came home the other day to Jason F. making a delivery to my house. As I pulled up he was removing my garbage cans from the roadway that the garbage trucks threw there. Anyone else would have probably ran them over or left them. Jason took the time to remove them, which he didn’t have to do. Thank you Jason

Amazing service in a time of need. Our oil furnace died and we needed a new furnace. We decided on propane, as we had a tank from Region Propane that was too small to feed our new furnace. A VERY nasty woman at Region told us that they can do a site survey in 45 days!! I called CES and Sherri not only realized our immediate need, she was at our home within 2 hours. She ordered two 100gallon tanks that were delivered the next day and helped us to have heat once again (after not having it for 12 days!). Then when Eddie and Rob P delivered the tanks, the furnace installers were not yet ready to hook it up. So, they told us that they would return later in the day to connect the tanks. They came back and even the furnace installers commented on how nice and professional they were and how willing they were to go out of their way to help a customer who was in need. I will ALWAYS use CES and am happy to tell anybody about our amazing experience with them!!! Bravo to Sherri, Eddie, and Rob P!!

Very helpful, answered all my questions. Very professional and knowledgeable. I highly recommend their service & team.

So understanding and compassionate! Nothing but great experiences with Bernadette!!! Thank you!!

Thank you so very much to Viv! She is very kind, helpful, professional and inspirational. Viv helped solve our propane matter in a timely and friendly fashion. Ten stars for Viv!

Viv was very helpful with all my needs. I’m glad I made the decision to change over my gas needs to Combined Energy Services!

Tom H provided excellent service. He was cordial, professional, everything up and running and I’m happy!

Ms. Viv provided outstanding customer support by ensuring we were set up for total success. Ms. Viv helped us with setting up our online account and ensured our information was accurate and current. Thank you for being informative and the outstanding support.

Tom H , Jim ,Chris and Marla are the best. Friendly, quick responses and very knowledgeable. The Dingman office has the best people to deal with.

I called to have my propane tank filled & spoke with Lavinia Hadden. Lavinia was professional, patient, polite & very knowledgeable. I’ve called in many times in the & the representatives were always nice, but Lavinia went above & beyond to help me. I congratulate Combined Energy for hiring someone like Lavinia to help people like me. Thank you!

Dylan was great, nice, professional, beautiful job, and he cleaned up.

Viv was super helpful. Had a few questions and she thoroughly answered all them plus some things I didn’t think or know about. Stellar service. Whenever I call back I will be asking for Viv.

Viv was extremely friendly and knowledgeable.
She took the time to walk me through setting up an online account and explained all the particulars to me.
Great experience. I would definitely recommend Combined Energy Services.

I save a lot of money by switching to combined, and they are so quick and helpful with deliveries and everything. The gauge was hard for me to read, so they put a clearer gauge on that went up to 100 instead of stopping at 80 even tho they didn’t have to so that I wouldn’t get confused by the number thinking my tank wasn’t full. I know this sounds silly, but they were very patient. I apologize for getting upset. Moose is the best, and I’ve never met anyone so intentive in their business he’s amazing and we’re so lucky here in Monticello to have combined energy bc we were getting really over charged by the other companies, combined saves me $100s on every single delivery compared to what I was paying before at 2 different companies who were price gauging

The tech, Ruben, was very good, knowledgeable and he did a beautiful job.

Tom V. did a fantastic job, great guys, no issues, no problems.

Mike did a superb job, knows his stuff, pleasant, on time and a winner.

Ed does a great job, he is a keeper!

Very rare you find this quality of service starting from Office staff in Monticello NY to Moose and the Edd and Rob who showed such professionalism. I want to thank Dawn and Moose especially. The work was don on time neat and better then how they started. Great work! Highly recommend.