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Service Posting CSR – Monticello, NY

Looking for a highly motivated and organized Customer Service Representative to specialize in posting service invoices at our Monticello, NY location. This includes taking service work orders and entering information into the computer system to correctly bill customers, research customer/billing issues and complaints, answer phone calls, etc….

Duties:

  • Read, interpret and understand work orders for billing
  • Perform data entry tasks to update customer records
  • Research/gather missing info to complete work orders
  • Handle incoming customer inquiries via phone and email
  • Resolve customer complaints in a professional manner


Requirements:

  • Excellent data entry skills/attention to detail
  • Ability to learn software designed for fuel industry
  • Previous experience in fuel industry or fuel parts/inventory experience preferred
  • Have great communication and customer service skills



Job Type: Full-time

Pay: $18.00 – $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off


Shift:
Day shift


Weekly day range:
Monday to Friday

Work setting:

  • In-person
  • Office


Work Location: In person

Please send your resume to jobs@combinedenergyservices.com or complete the easy application at the top of the page.