Tri-State Carbonation is seeking a focused, organized individual to handle accounts receivable collections tasks and customer service. We are looking for someone who can focus on collecting monies from past due accounts but also assist with customer service tasks when needed. No knowledge of CO2 or beverage industry required, we provide training! This position may include the job tasks below:
Collections
- Review different company reports and determine which accounts need to be contacted.
- Reach out to customers via phone call and email to resolve any past due balances.
- Accept credit card/ACH payments from customers to clear up balances.
- Determine if a delivery ticket can be released once account is resolved.
Customer Service
- Learn the entirety of our carbonation company
- Read and understand customers’ accounts and balances.
- Posting of delivery tickets.
- Posting of service work orders.
- Phone calls/emails.
- Troubleshooting beverage systems over the phone with customers.
- Running a weekly delivery schedule.
**Other tasks as assigned**
Qualifications
- Attention to detail.
- Strong mathematical skills.
- Understanding of pro-rating leases and cylinder counts.
- Ability to consistently work on reports and repetitive customer accounts.
- Strong typing skills.
- Knowledge of computer and Microsoft programs.
Work location: Monticello – full time
Hours: Monday through Friday, 8 AM to 5 PM
- Salary range: $18-$20
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
Please send your resume to [email protected] and put the position title in the subject line or complete the easy application at the top of the page.